Welcome To The DTC Client Portal

“Simplicity breeds security.”

Imagine opening a book that promises to make the complex world of IT support feel as effortless as turning a page.
That’s exactly what the DTC Client Portal is designed to do for you and your team.

Why this portal exists

Our single, guiding principle is simplicity.
When every task—logging a ticket, checking device health, approving a quote—feels intuitive, two things happen:

Life gets easier.
• Fewer clicks.
• Clearer information.
• Faster answers.
Security gets stronger.
Complexity breeds mistakes; simplicity eliminates them.
By guiding each action through one secure, well-lit path, we reduce human error and keep your data safer.

What you can expect in this guide

Like any good book, we’ll start with the table of contents (the tile grid you see after sign-in) and then explore each chapter:

Opening the Portal – your first glance at the dashboard.
Submitting & Tracking Tickets – turning issues into resolutions.
Self-Service & Knowledge – finding answers on your own terms.
Approvals, Quotes & Agreements – keeping business decisions tidy.
Best Practices – tips that save time and sharpen security.
Behind the Scenes – how our techs use “Contact Everyone” to keep you in the loop.

Whether you skim for a quick answer or read cover-to-cover, the goal remains the same:

Make every interaction simpler—and by doing so, keep everyone more secure.

So grab a coffee, turn the digital page, and let’s begin.